Privacy and SMS terms

Last updated 2026-11-11.

What we collect

When you claim a free wash we collect your first name and mobile number, and which ad or link brought you to the page. We use this to send your code, prevent duplicate claims, and measure which ads bring customers in.

Our website also counts visits with its own visit counter: which pages were opened, for how long, the link or ad that brought the visit, the type of device, the approximate city, and taps on buttons like Call or Directions. It uses a random ID stored in your browser to tell a new visitor from a returning one. It does not use cookies or keep your IP address, and it is never sold or shared.

Rewards card

If you join our rewards card, we keep your first name, mobile number, and a record of each stamp and free wash, with the time and which staff member added it. We use this to run the card and to count visits. Your card works only for your number and has no cash value.

Text messages

We send a one-time verification code when you claim. If you opt in to deals, we send up to 4 marketing texts a month. Reply STOP to cancel or HELP for help. Message and data rates may apply. Consent is not a condition of any purchase.

Sharing

We do not sell your information. Your number goes to our text message provider (Twilio) to send your code. If you opt in to deals, it is used to send those texts too. We share a hashed (scrambled) version of your phone number and first name with Meta only to measure whether our ads bring people in.

How long we keep it

We keep your claim so each number gets one free wash. Ask us to delete your information at any time by texting or emailing us.

Contact

Westerly Hills Laundromat, 2615 Westerly Hills Dr, Charlotte, NC 28208 · contact form